Since the LDA is in charge of numerous projects, related to various fields of development, the company was in need of an effective mode of communication that would improve interaction with employees and clients.
PABXs benefited LDA in the following ways:
- Conference calls can be arranged between employees, employers and prospects.
- Calls can be transferred from one department to another.
- Disruptive calls and interruptions can be blocked.
PABXs have also made it easier for the organization to avoid inefficiencies and delays. Speed dialling and DND (do not disturb) has made the communication system a lot smoother and faster, too.